Template
Add IT-One AI agent template, eval gate, and deployment skeleton
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# Tool definitions
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Every tool should document its input schema, output schema, timeout, retry policy, authentication source, and failure mode. Production credentials come from Gitea Actions secrets, never from source files.
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| Tool | Purpose | Failure policy |
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| --- | --- | --- |
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| CRM client | Read or update customer records | Fail closed; redact identifiers |
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| Web search | Retrieve public references | Timeout and cite sources |
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